Product details
Key Features
- Manufacturer Part Number: 793-CU9NNZ+P2CMR17
- Service Main Type: Technical
- Service Description: 24x7xNext Business Day
- Provided Support: Phone Support
- Service Response Time: Next Business Day
- Service Location: On-site
- Service Duration: 17 Month
Overview
The Enterprise Business Critical Support service level is NVIDIA’s premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Supportservice provides 24×7 support and a one-hourresponse time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Criticalsupport needs to be purchased for all NVIDIA offerings being deployed with the solution.
